Developing Talent as a Turnaround Strategy for Growth

How one financial services company is—quite literally—taking Everything DiSC® to the bank!

Success Story

For the entire financial services industry, 2009 was an exceptionally tough year. Newly implemented market steps and strategies to increase shareholder value were just beginning to turn around what has been called the most serious crisis since the Great Depression.

AND BANKS AND MORTGAGE LENDERS,trust and investment companies alike were facing the aftermath: a significant loss in consumer confidence and low employee morale. While many struggled to survive by reducing staff and slashing investments in talent development, First United Bank &Trust of Oakland, Maryland took a bold step forward.

It reallocated its limited resources to the best training available and focused on developing its people as a strategy for business growth—by leveraging the power of Wiley’s Everything DiSC® solutions.


Read the full case study here