The Written Word

Conflict in the workplace is inevitable, but it doesn’t have to be destructive. When managed well, it becomes one of the most powerful drivers of innovation, collaboration, and trust.

When it comes to leadership, few tools are as powerful as self-awareness. And yet, many leaders move through their roles with a blind spot unaware of how their own behaviours and thought patterns may be the very thing getting in the way.

Delegation. It’s one of those words that gets tossed around in leadership circles like it’s the easiest thing in the world. But if you’ve ever delegated a task and watched it go sideways or found yourself re-doing it late at night, you’ll know it’s anything but simple.

I was talking to Sarah Owen of DISCsimple the other day about customers and we got onto a really interesting point: “Do customers actually know themselves?”

Not in the deep philosophical sense, but in how they behave as buyers. How they like to be served. What makes them switch off or switch loyalty.

In this blog, we’ll introduce you to the four DISC styles you’ll meet in most workplaces and help you understand how to work with them, lead them, and honour them in yourself.

Ever felt like you can see someone’s personality through their posts?

The colour of their clothes. The tone of their captions. The vibe of their message.

You’re not imagining it — you’re witnessing DISC in action.

Many teams struggle because they overlook the fundamental differences in how people work, think, and communicate. Here are some common challenges:

Leadership is a journey, not a destination. It’s a path filled with challenges that test resilience, adaptability, and our ability to inspire others. The key to unlocking leadership potential and transforming team dynamics often lies in understanding oneself and the team better. One powerful way to achieve this is through the DISC model.

Companies are never made up of just one type of person with a certain set of strengths and weaknesses. Teams are complex, varied and dynamic; it’s what makes them wonderful, and it also presents a number of challenges!

An emerging trend in the world of work is called “boreout.” Described as a state of chronic boredom, while simultaneously feeling a high degree of overwhelm due to the demands of a job, boreout is having a major impact on organizations everywhere.