01558 821 123
discover@discsimple.com

Privacy Policy

1. Introduction

At DISCsimple we are committed to protecting your personal information and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.

If you have any questions, you can contact us at: sarah@DISCsimple.com or write to DISCsimple Ltd, Cefn Y Bryn, Rehoboth Road, Five Roads, Carmarthenshire SA15 5EJ.

2. The Personal Data We Collect

We may collect and process the following information:

  • Identity data: Name, job title, organisation
  • Contact data: Email address, phone number, postal address
  • Transaction data: Purchases, invoices, payment history
  • Technical data: IP address, browser type, cookies, website usage
  • Marketing preferences: Your choices about receiving updates
  • Any information you provide directly: Forms, enquiries, bookings

3. How We Use Your Personal Data

We use your information to:

  • Provide our products/services
  • Respond to enquiries
  • Manage customer accounts and billing
  • Send updates, newsletters, or marketing (only with consent)
  • Improve our website and services
  • Meet legal, tax, and regulatory obligations

We only use your data when we have a lawful basis, such as consent, contract, legal obligation, or legitimate interest.

4. Sharing Your Data

We do not sell your personal information.

We may share data with:

  • Service providers (e.g., payment processors, email platforms)
  • Professional advisers (e.g., accountants)
  • Regulatory authorities if required by law

All third parties must keep your data secure and use it only for the purposes we specify.

5. International Transfers

If any service providers store data outside the UK, we ensure appropriate safeguards are in place (such as UK GDPR-approved Standard Contractual Clauses). For assessments, we always share your data with Everything DiSC® (Part of the John Wiley group of companies) based in the USA and with their servers in the USA. We have a full GDPR agreement in place between Everything DiSC and DISCsimple as part of our Authorised Partner status.

6. Data Retention

We keep your personal data only for as long as necessary for the purposes described in this policy, or to meet legal and accounting requirements.

Retention periods vary depending on the type of data (e.g., financial records are typically kept for 6 years). If you are using the Catalyst learning platform, your data will be held until you instruct us to remove you from our records.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us at sarah@DISCsimple.com.

8. Cookies

Our website uses cookies to improve your experience. You can control or disable cookies through your browser settings. For more details, see our Cookie Policy.

9. How We Protect Your Data

We use appropriate technical and organisational measures to keep your data secure, including encryption, secure storage, and access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

DISCsimple Ltd
Email: sarah@DISCsimple.com
Phone: 01558 821123
Cefn Y Bryn
Rehoboth Road
Five Roads
Carmarthenshire
SA15 5EJ